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Email & crm executive

Truro
Verto Homes
Crm executive
£45,000 - £55,000 a year
Posted: 2 October
Offer description

Join the Verto Group – Where Brand, Purpose & Performance Meet

We're building a portfolio of bold, future-facing brands — and we're looking for brilliant marketers to help us scale them. From
zero carbon homes
and
community-led coffee
, to
climate startup funding
and
impact investing
, the Verto Group is on a mission to change the world — one brand at a time.

Whether it's generating demand for sustainable homes, nurturing investors, or growing our DTC coffee subscriptions, this is your chance to work across some of the most exciting businesses in the South West — and beyond.

If you're a strategic thinker, a hands-on doer, and a firm believer that marketing should drive real change — not just vanity metrics — we'd love to hear from you.

Job Title: Email & CRM Executive

Location:

Truro

Reporting to:

Head of Marketing

Salary:

Competitive + Bonus + Benefits

Role Overview

We're looking for a talented and detail-oriented
Email & CRM Executive

to take ownership of lifecycle marketing across the Verto Group. You'll build campaigns that guide leads from first contact to conversion and help nurture lifelong brand loyalty.

You'll work in HubSpot and/or similar CRMs to build automated flows, send newsletters, and implement segmentation strategies that improve open rates, CTR, and conversion. This is a critical role at the intersection of customer experience, sales enablement, and marketing automation.

Key Responsibilities

* Develop and execute email marketing campaigns (product updates, brand storytelling, sales flows)

* Build automated lifecycle journeys for each brand — from onboarding to retention

* Manage CRM segmentation, workflows, lead scoring, and triggers

* Collaborate with Sales to ensure smooth lead handoffs and optimal conversion

* Write and edit on-brand email copy and CTAs tailored to each audience

* Monitor and report on performance: open rates, click-through, unsubscribes, conversions

* Run A/B tests to improve performance and guide best practices

* Maintain list hygiene, GDPR compliance, and marketing permissions across platforms

What You Bring

* 3-5 years minimum experience in email marketing and CRM management

* Hands-on experience with HubSpot, Mailchimp, Klaviyo, or similar tools

* Strong copywriting skills and keen attention to detail

* Working knowledge of segmentation logic, data hygiene, and automation triggers

* Excellent communication and cross-team collaboration skills

* Strong interest in tech, property, consumer brands, and sustainability

* Bonus: HTML/CSS knowledge for email templates

Why Join Verto Group

* Build and scale email journeys across five high-impact, values-led brands

* Take ownership of CRM strategy with room to grow and specialise

* Flexible, creative team environment with clear KPIs and accountability

* Help shape how thousands of people experience sustainable products and services

Benefits

Type: Full time, Permanent, Monday to Friday, 8am to 5pm.

Alternatively, we operate flexible working hours between 7am and 6pm e.g. 7am - 4pm, 9am - 6pm etc.

Salary and Benefits:

Highly Competitive Salary (Dependent on Experience and Qualifications)

30 Days' Annual Leave plus Bank Holidays

Enhanced Employer Pension Contribution of 5%

Company Mobile

Private Health Insurance (incl. Immediate Family)

Employee Referral Programme

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