This role sits within Nationwide’s Financial Crime Operation, specifically the Enhanced Due Diligence (EDD) Retail Risk Profiling and Periodic team within Anti‑Money Laundering Operations. As an Economic Crime Investigator, you will investigate customer activity for money‑laundering concerns, analysing multiple data sources and systems to build a clear understanding of risk and customer behaviour. You will make sound, risk‑based decisions, produce detailed and accurate investigative documentation and meet legal and regulatory obligations, including submitting reports to the National Crime Agency where required.
The role combines analytical casework with limited telephony, working collaboratively with customers and internal teams to protect Nationwide and our members, supported by structured training, ongoing coaching, and a hybrid working model with predictable weekday hours.
This role offers the opportunity to do purposeful work that has a direct impact on protecting our members from financial crime while developing specialist investigative skills in a supportive and professional environment. You will benefit from exposure to advanced detection systems, varied and intellectually engaging casework, and clear working patterns with no weekend or bank holiday shifts.
You’ll complete a full‑time training program for the first 3 weeks, Monday to Friday, 9 AM – 5 PM. Training will be delivered remotely, but you may need to attend some sessions in a hybrid format. After training, you’ll work 35 hours per week, Monday to Friday. Your standard hours will be 8 AM – 4 PM, and every 4th week, you’ll work from 9 AM – 5 PM. There are no weekend shifts, but you will spend certain periods on call.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you’ll spend at least two days per week, or if part‑time, you’ll spend 40% of your working time, based at either our Swindon, London, Bournemouth, Northampton, Sheffield or Dunfermline office.
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