Experience Required:
• Leadership and supervisory experience
• Retail Merchandise experience
• Use of a Warehouse Management System
• KPI Management
• Understanding Financial and Budgetary controls
Main Responsibilities:
• Oversee all aspects of warehouse and logistics operations during assigned shift
• Conduct shift briefings, task assignments and performance checks
• Champion and enforce health & safety procedures to maintain a safe working environment
• Promote and support the wellbeing of all colleagues on shift • Coordinate with planning, inventory, and technical teams to resolve any operational issues
• Ensure high levels of accuracy are achieved • Delivery of Key Performance Indicators (KPI's.)
• Responsible for ensuring the operation consistently meets the requirements of the customer.
• Delivery of a safe, secure, clean and fair work environment for team members.
• Ensure good employee relations are maintained and that strong working relationships are developed.
• Ensure compliance with Standard Operating Procedures (SOP's.)
• Ensure high levels of accuracy are achieved.
• Compliance to audits.
• Develop new initiatives to improve operational efficiencies.
• Facilities Management by minimizing damage through effective operating processes.
• Ensure a culture of trust based on open communication and cooperation is encouraged and reinforced.
• Manage team to deliver daily targets productively and in line with performance KPIs.
• Effective communication through accurate handovers, e-mail, daily briefs and weekly meetings.
• Develop and maintain a motivated team.
• Shift productivity and performance in line with site/customer KPIs
• Performance Management and Target setting
• Excellent communication and employee engagement
• Continuous improvement initiatives delivered
• Training and Development of staff
• Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements at all times
• Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated
• Providing reports on productivity and other performance indicators to management
• Building and maintaining excellent working relationships with all section managers, ensuring the provision of a positive and professional service.
• Driving success by proactively managing team performance, provide development and succession planning opportunities
• Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring they are compliant and consistently applied
• Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership