At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a General Manager. Location: Biggin Hill, TN16 3BN Rate of pay: £46,800 per annum (Overnight 1.5 premium) Working Pattern: Monday-Friday between 07:00-17:00 with occasional weekends and overnight when required, 40 hours per week Key Responsibilities: Manage and coordinate the daily operations for Business & Industry (B&I) catering, bespoke race day catering, and hospitality services, ensuring high standards of food quality, timely service, and client satisfaction across all areas Supervise a core team of 6 permanent employees in the Murrays B&I team and a dynamic race day catering team of 10-12 staff, providing leadership, training, and motivation to ensure effective teamwork and the smooth execution of all catering events Develop and sustain strong working relationships with the relevant clients at the individual business Be the first point of reference for all client comments and concerns and take any necessary action. Conduct appropriate business review meetings with relevant clients to ensure that all targets, objectives and service level agreements are being met Ensure the site achieves the financial targets agreed with the client in line with the budget Prepare, produce and present a monthly financial report for the Operations Managers/Directors detailing financial performance, activity and plans for the relevant site and outlining any necessary action that has been taken To keep up to date with all COSHH and HACCP procedures and methods Our Ideal Candidate: Previous experience within Contract Catering is essential Excellent client relationship management Organised with great attention to detail Innovative and creative, experienced within the 3 service styles we offer - race catering, hospitality and retail What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Onsite Parking Life assurance scheme Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers