Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver the best service and experience to our customers.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
As a Sales Assistant, you will:
1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction.
3. Process till transactions securely, quickly, and accurately.
4. Maintain product availability and replenish stock as directed.
5. Work as part of the store team to create a fun and friendly environment.
6. Live the company values by taking individual responsibility and working towards team goals.
7. Handle cash and operate tills accurately and responsibly.
8. Implement store changes and promotions in a timely and precise manner.
You will need to be flexible with your working hours, including shifts.
Benefits include:
* 10% Discount Card on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* My Staff Shop – exclusive discount portal
* Apprenticeships & Career Development
* Life Assurance Cover
* Health & Wellbeing support through our employee assistance programme
* Holiday allowance increasing by one day per year, up to 33 days
* Birthday leave – take your birthday off as an extra holiday
Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, enabling us to serve millions of customers with exceptional value.
At Poundland & Dealz, we not only offer unbeatable prices but also foster an environment where colleagues can thrive and contribute to our mission of providing incredible value. Our culture is built on excellence, inclusion, and sustainability, empowering our team members to be their best and make a positive impact in our communities. Our success is driven by our behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. These guide us in creating a fun, friendly, and surprising workplace where everyone can be their best selves.
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