PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Leeds Centre Manager
Salary: £33,075 - £36,523 (depending on experience)
Location: Leeds
Hours: 37 hours full-time.
Contract: Interim Cover (up to 12 months)
Closing Date: We are recruiting on a rolling basis, with interviews scheduled as applications are received. Shortlisted candidates will be contacted for interview shortly after applying.
We reserve the right to close this vacancy early if a suitable candidate is appointed before the closing date.
Interview Date: Shortlisted candidates will be invited to interview as soon as possible with interviews planned on a rolling basis.
Together Women is looking for an experienced manager to take on an interim role of up to 12 months, managing our busy and vibrant Women's Centre and provide leadership and guidance to our talented Leeds team.
We are an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
We offer 25 days annual leave increasing by one day per year to a max of 30 days, plus bank holidays, flexible working, 5% pension scheme (rising with length of service), access to employer assistance programme and the opportunity to work as part of a dynamic and growing organisation.
Role Summary
Together Women Leeds provides holistic wraparound support to women and girls and specialises in supporting women involved with the CJS, through 1:1 Keywork, group programmes and access to specialist gender-specific support via TW Women's Centres.
We are seeking an individual with a proactive, compassionate, collaborative approach. We are looking for someone who is adaptable and highly organised, brings strong reporting skills, and is a great relationship builder. Experience of working in the women's sector or the criminal justice system is desirable, but not essential – most importantly we're looking for an outstanding manager.
At Together Women, staff wellbeing is a priority. With the support of a Deputy Manager, you will ensure our talented staff team are effectively managed, supported and encouraged to develop within their roles, enabling them to provide high quality, trauma-responsive support.
You will be responsible for the management of a range of services, ensuring high quality standards are consistently met and partnerships are established and maintained. You will lead the strategic development and operational effectiveness of numerous services, including the West Yorkshire women's contract supporting other districts. The Leeds centre is funded via a range of commissioners both statutory and non-statutory, and you will lead on the contract and performance management including relationships with commissioners. Alongside the Director of Services and wider management team you will also contribute to the effective leadership of the organisation, ensuring our operational and strategic objectives are met.
Key Accountabilities:
Service Delivery and Management
* Lead the operational management of TW services in Leeds ensuring intensive high-quality, trauma responsive support is provided to women and girls accessing the services.
* Develop and manage a service plan for Leeds that incorporates key milestones and ensures delivery of project outputs and outcomes
* Monitor delegated budget responsibility, ensuring that the services operate within the agreed budget.
Staff Management
* Line manage direct reports and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with TW policies and procedures.
* Deliver team meetings, reflective practice, and staff learning and development opportunities.
* Effectively manage a dispersed team ensuring team cohesion and consistency in approach and practice.
Communication/Contracts and Partnerships
* Take overall responsibility for establishing and maintaining effective partnerships and referral pathways.
* Lead on the contract and performance management including all relationships with commissioners.
* Organise and attend external meetings/events as appropriate, actively participating and disseminating information to colleagues. This includes sitting on steering groups and attending multi-agency panels to discuss the needs and challenges faced by our service users, develop sector-wide responses, inform and improve internal services to ensure they are fit for purpose.
* Design and deliver training for professionals in the region to improve responses to women and girls affected by the social justice system.
Monitoring and Evaluation
* Ensure that all staff maintain accurate, confidential customer records, following Together Women policies and procedures, and contribute to development of contract monitoring and recording.
* Produce monitoring and evaluation reports in line with funder and other key stakeholder requirements.
Funding
* Identify relevant fundraising opportunities and support TW senior management team to prepare funding applications, identify commissioning opportunities, which support the long-term sustainability of existing and new services.
* Attend meetings with potential new funders to secure new funding streams, ensuring that the project outcomes are achievable and measurable.
* Work with colleagues within TW and/or external partners to establish new services/projects when funding applications are successful.
Role Requirements
Experience
Essential
* Leading and managing service delivery in the charity, voluntary or public sector.
* Leading, motivating and developing staff and responding to staff feedback and issues.
* Translating strategic plans into operational plans, and implementing change projects.
* Delivering monitoring and evaluation of contract/project performance, and auditing service quality.
* Developing and implementing best practice approaches on equity, diversion and inclusion.
Desirable
* Experience working in the women's services sector and/or in the criminal justice system.
* An understanding of issues impacting on women in/at risk of entering the criminal justice system
* Embedding involvement of service users in development, delivery and evaluation of services.
Skills and Abilities
* Ability to motivate and inspire teams of staff and volunteers
* Strong communication skills, written, verbal and active listening
* Contract management, including monitoring of performance and quality
* Budget management and financial planning
* Ability to manage your own time and workload efficiently, prioritise and meet deadlines
* Solution-focused, and able to problem-solve challenging situations calmly and effectively
* Collaborative, flexible, diplomatic and assertive
* Ability to influence and negotiate effectively
* Manage risk, make decisions, and recognise the potential impact of decisions
* A desire to respond positively to change, learn from mistakes and celebrate success
Other Requirements
* Fluent use of Microsoft 365 and IT equipment
* Able to travel locally, regionally and nationally as required
* Able to work some evenings and weekends (infrequent)
* Commitment to and understanding of safeguarding
* Commitment to anti-discriminatory practice and anti-racism, and the application of equity, diversity and inclusion principle to all areas of work
* Commitment to upholding the rights of people facing disadvantage and discrimination in the Criminal Justice System
We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
To apply: Please submit your up-to-date CV with a cover letter setting out how you meet the criteria for the role and outlining your interest in the position.
PLEASE NOTE - applications without a cover letter will not be considered.
Please also complete our equality and diversity monitoring form -
The information you provide will:
* not be used as part of the selection process;
* not be seen by the interview panel;
* only be used for statistical purposes. No information will be published which allows any individual to be identified.
Closing date: We are recruiting on a rolling basis, with interviews scheduled as applications are received. Shortlisted candidates will be contacted for interview shortly after applying.
We reserve the right to close this vacancy early if a suitable candidate is appointed before the closing date.
Interview date: Shortlisted candidates will be invited to interview as soon as possible with interviews planned on a rolling basis.
Job Type: Full-time
Pay: £33,075.00-£36,523.00 per year
Benefits:
* Company pension
Work Location: In person