Location:Homebased (with occasional travel to main office sites)
Contract: Permanent
Closing Date: 20 May 2025
The role
Part of the Technology and Transformation Directorate, the Head of Analyticsis a new and innovative role at Migrant Help. You willlead our newly-branded ‘Analytics’ team (formerly ‘Data’). The HoA will provide tasking and line management of the Analytics team, and mitigate the risk of single points of failure, particularly in the configuration of Analytics to support ‘storytelling’ activities, contract performance reporting and management information development and dissemination. You will sponsor all Analytics initiatives in the Technology and Transformation Strategy and play a key role in analytics upskilling and capability development. You will also work to establish ‘single-source-of-truth’ systems governing how we create, manage and utilise datasets across complex systems with the support from across the Analytics team and wider business.
If you have demonstrable experience leading a team of data specialists with the ability to communicate complex information, and are looking for an exciting role that makes a difference, we’d love to hear from you!
Role responsibilities
* Leadership: Lead and manage a team of data specialists, providing direction, development and support in their day-to-day activities.
* Strategy Implementation: Implement and evolve the 2-year Analytics strategy (Apr 2025) to support the organization's business objectives.
* Data Collection & Analysis: Oversee and rationalize processes for the collection and analysis of data from various sources, including internal systems, third-party tools, to develop evidence, identify trends, patterns, and opportunities.
* Collaboration: Work with cross-functional teams to define key performance indicators (KPIs) and develop reporting outputs that track and measure performance against these metrics.
* Insights & Recommendations: Provide actionable insights and recommendations to stakeholders based on data analysis, helping them make informed decisions and drive business performance.
* Data Governance: Drive data governance initiatives by establishing data quality standards, ensuring data accuracy, and implementing data security measures.
* Communication: Effectively communicate complex analytical findings and insights to both technical and non-technical stakeholders through presentations, reports, and visualizations, seeking to build capacity across the organisation.
* Curiosity and innovation: Takes a proactive approach that challenges the status quo and makes evidence-based suggestions for improvement, with the skills to influence change based on knowledge of industry trends and advancements in analytics tools and technologies
* Partnership: Establish effective partnerships across the organisation and networks with appropriate contract authorities, partners and suppliers to improve Analytics services,
* Capacity Building: Focuses on improving data fluency and analytical skills in formal and informal learning environments, promoting best practices and improving analytics competencies across the organisation, including developing engaging knowledge transfer including to colleagues without analytics expertise.
The experience and skills you need
* Proven experience in a senior analytics role, with experience leading successful analytics projects and teams.
* Proven ability to engage diverse audiences to transfer knowledge and build skills. Experience developing transparent metrics to measure and influence change.
* Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
* Excellent verbal and written communication skills, with the ability to present data findings to non-technical stakeholders, and a passion for data-driven decision-making.
Migrant Help is committed to safeguarding those we provide aservice to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:
* This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:
* Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)
* Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment
About Migrant Help
Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
We place ahigh value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being aGreat Place to Work.
These are some of the benefits we offer
* Our working week is 35 hours per week offering flexibility and work life balance
* Enhanced family friendly provisions
* E mployees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
* Option to buy or sellup to 5 days of annual leave
* Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
* Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.
How to apply
To apply for this role, please click on the 'use this link to apply' button and complete the online application form attaching a copy of your CV and cover letter.
Selection Criteria
Y our application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.
Please note, we are looking to conduct first and second stage interview for this post. Should you be offered an interview the process will be explained to you in more detail
We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job
Please note this vacancy may close early depending on applications received
As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.
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