Our vision at Sovereign Network Group is to have a positive and lasting impact on our customers lives by offering them safe high-quality homes and connectedcommunities. We do this by shaping our services around ourcustomer, ensuring we deliver right first time, whilst championingour values of being kind, inclusive, ambitious, responsible, and collaborative. We have a fantastic opportunity to join ourCustomer Resource Planning Team as a CustomerPlanning Analyst. Based out of our head office in Basingstoke you'll combine home and office working to ensure a positive work / life balance. Resource Planning is key to ensure ourCustomeroperations teams are equipped to deal with day to day Customer demands, as ourCustomerPlanning Analyst, you'll support both front and back office teams withperformancedata and insights, creating and developingvisually appealing and easy-to-understand KPI dashboards which improve workflow and efficiency. You'll be responsible for maintaining the integrity of ourhistoricaldata and will need to be able to interpret and analyse short and midterm trends; communicating these withstakeholders in data led discussions to influence value drivendecision making.
Key Responsibilities:
1. Create and develop insightful KPI dashboards for both front and back office teams.
2. Alignment of all available, skilled resource to meet Customer Demand through the optimised planning of colleague ...