Adult & Paediatric Administrator/Crisis Worker-West Yorks CSAAS
Join to apply for the Adult & Paediatric Administrator/Crisis Worker-West Yorks CSAAS role at Mountain Healthcare.
Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.
The Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and, where applicable, support them during the forensic examination process.
Each county has its own dedicated Sexual Assault Referral Centre (SARC). This service is commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.
Mountain Healthcare is a specialist business already providing similar services to 20 other SARCs across the UK.
This is a dual role with both Administrator and Crisis Worker responsibilities.
Location: Hazlehurst Centre CSAAS SARC, West Yorkshire. Additional location: North Yorkshire CSAAS SARC.
Employment Details: Full‑time, 32 hours per week. Salary: £26,591.40 per annum pro rata based on 40 hours per week (£12.75 per hour).
Shift hours: 9:30 am – 5:30 pm, four shifts Monday to Saturday. Opportunity to pick up additional shifts on an on‑call basis from 5:30 pm to 9:30 am.
Responsibilities:
* Providing telephone information and support.
* Assisting in the administration and management process for adults, children and their families visiting the centre, including preparing the patient and assisting in collecting forensic evidence.
* Supporting the use of the colposcope and medical care, providing advocacy support and ensuring a patient‑centred service.
* Ensuring a high standard of DNA decontamination between forensic cases (cleaning).
* Assisting patients and liaising with other agencies regarding the management of historic cases.
All successful candidates will be subject to pre‑employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.
Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
Applicants must hold a UK driving licence and be willing to travel. The role requires driving and access to a car 24/7.
Essential qualifications and experience:
* Experience working with vulnerable adults and children.
* Knowledge and understanding of safeguarding children and adults.
* Knowledge and understanding of confidentiality.
* Experience completing administrative duties.
* IT literate.
* Experience within an administration role, including data collection, Excel spreadsheets, providing reports and manipulating data.
* Ability to drive and have access to a car 24/7.
Desirable qualifications and experience:
* Experience working with individuals who may have complex needs.
* Experience working with individuals who have experienced sexual assault or violence.
* Experience creating and utilising resources and use of distraction techniques.
* Project development and outreach.
* Training and presentation skills.
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