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Assistant file handler

Birmingham (West Midlands)
Keoghs
Assistant
Posted: 19 February
Offer description

Department: Legal
Location: Birmingham

Description

To assist the Lead File Handler with file handling tasks on a mixed case load within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases.

Key Responsibilities

Reviewing documents.
Dealing with disclosure.
Reviewing evidence (including medical / personnel records/ Companies House records)
Conducting investigations with Insured
Instructing Counsel / Experts
Research
Drafting generally
Attending conferences and Trials with Counsel
Dealing with routine correspondence
Liaising directly with the Claims Handlers and Managers.
Complying with Clients instructions
Willing to engage in Client development when required
Assisting team in achieving goals and objectives
Meeting agreed targets
To ensure compliance with the SRA Code of Conduct 2011
Adhere to the Keoghs Values

Skills, Knowledge & Expertise

Experience in handling and/or assisting on disease cases.
Effective negotiator
Ability to use own initiative
Flexibility in relation to tasks undertaken
Good listening and verbal communication skills
Ability to maintain concentration and pay attention to detail
Ability to self-organise and self-prioritise
Ability to work under pressure and to target
An enthusiastic and hardworking individual
Good level of IT skills
Ability to work within the Keoghs shared behaviour framework

Job Benefits

Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection (Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
* after successfully completing probation

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