Join to apply for the Secretary II Rehab. Services role at Tufts Medicine.
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Join to apply for the Secretary II Rehab. Services role at Tufts Medicine.
Melrose/Wakefield Hospital, part of the Tufts Medicine system, has been offering high-quality and accessible healthcare to the local community for over 130 years. With two hospital campuses, Level III Trauma Center, Level III Special Care Nursery, Breast Health Center, Cardiovascular Center, and over 20 locations with 50 specialties, Melrose/Wakefield Hospital provides many opportunities for career growth.
If you are passionate about providing care in your local community, come join our team at Melrose/Wakefield Hospital.
Why Join Us?
* Competitive salaries
* Medical, dental, and vision insurance starting on day one
* 403(b) retirement plan with company match
* Generous earned time benefits
* Tuition reimbursement
* Clinical mobility tracks
* Free on-campus parking
Location: Melrose/Wakefield Hospital - 888 Main Street - Wakefield, MA
Hours: 40 hours - Mon-Thur 7:30 am - 6:00 pm, Fri 7:30 am - 12 pm
Job Overview: Under general supervision, this position supports clinic or office activities and provides administrative support for clinical providers. It involves managing workflow, maintaining documents and files, and handling project tasks. The role requires a high level of customer service with frequent contact with patients via telephone and in person. The position plays an important role in revenue cycle processes, clinic operations, and patient experience.
Minimum Qualifications:
* High School diploma or equivalent
* Two years of experience supporting customers
* Bilingual skills
Duties and Responsibilities: The duties include scheduling patient appointments, assisting with scheduling templates, answering phones, greeting and checking in patients, verifying insurance, assisting with revenue cycle clearance, collecting copayments, preparing medical records, monitoring patient flow, assisting with billing, performing general office work, providing clerical support, and participating in performance improvement projects.
About Melrose/Wakefield Hospital: Melrose/Wakefield Hospital and Lawrence Memorial Hospital of Medford serve the north suburban Boston community, offering high-quality clinical care and services. The hospitals focus on reducing health disparities through various local health programs and community partnerships. Tufts Medicine is a leading integrated health system committed to diversity and inclusion, providing equitable care and employment opportunities.
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