Job overview
We have a fantastic opportunity to join our dedicated Dermatology team at Poole and Christchurch Hospitals. As a Dermatology Admissions Booking Officer, you will play a vital role in supporting the smooth and timely admission and discharge of patients requiring a surgical procedure, either for diagnostic purposes or as a treatment. Reporting to the Operational Manager, you will be responsible for managing all associated administrative processes, helping ensure we meet important waiting time targets whilst maintaining high-quality, timely patient care. We’re looking for a reliable and hardworking individual with a keen eye for detail and a passion for excellence. If you take pride in your work, enjoy being part of a busy and supportive team, and are driven by making a real difference to patient care, we’d love to hear from you. Base Location: Christchurch Hospital & Poole Hospital Interview Date: TBC Main duties of the job To understand the role in more detail please read the full job description and person specification documents which are attached to this advert Working for our organisation Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. There is a possible planned move for this service during Autumn, when this role and base of work will relocate to Poole site. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the post holder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions. Detailed job description and main responsibilities To understand the role in more detail please read the full job description and person specification documents which are attached to this advert Person specification Qualifications Essential criteria Educated to GCSE grade C or equivalent in English and Maths Experience Essential criteria Experience of working with members of the public Previous clerical experience within a busy office Desirable criteria Experience of working in a health care setting Knowledge of medical terminology Knowledge of the 18 week Referral to Treatment pathway Technical Skills Competencies Essential criteria Good organisational skills and ability to prioritise workload Ability to work in a demanding environment, working under pressure and to strict deadlines Excellent customer service and communication skills Basic keyboard skills Basic Microsoft Word and Excel skills