Position
Sales Associate – Part Time (24 hours per week), Sheffield
Responsibilities
- Act as the first point of contact for customers, offering friendly, knowledgeable service.
- Help customers explore the world of cycling, learning about innovative products.
- Support customers in finding exactly what they need.
- Create warm, meaningful interactions and listen closely to understand each customer’s goals.
- Offer thoughtful recommendations that enhance the customers’ cycling journey.
- Build lasting relationships with riders in the community, encouraging repeat visits.
- Work effectively within a fast‑moving, team‑oriented environment.
- Demonstrate dedication to hospitality, a willingness to learn, and a desire to provide exceptional service.
Desired Qualifications & Skills
- A positive, “happy to help” attitude and the desire to make each customer feel supported.
- A warm, approachable manner with great listening skills and a passion for genuine hospitality.
- Strong communication with both customers and teammates.
- An interest in building long‑term customer relationships and creating your own client community.
- A commitment to delivering an amazing experience for every rider who comes through our doors.
Benefits
- 25 days annual leave per year, plus bank holidays.
- Discounted employee purchase scheme on bikes, parts and accessories.
- 24/7 employee assistance program and counselling services.
- 24/7 virtual GP services.
- Healthcare cashback scheme.
- Gym membership discounts and discounts on other health and wellbeing brands.
- Annual paid time off for charity work.
- Death in service benefit.
- Cycle to work scheme.
- Salary sacrifice EV vehicle scheme.
