Knowledge Enablement Specialist (Sharepoint / Power Platforms)
Worldpay — Gateshead, England, United Kingdom
Overview
We are seeking a skilled Knowledge Enablement Specialist to join the Knowledge Deployment team. The role focuses on designing, creating, and integrating Power Platform–driven solutions to share, access, and utilize valuable business knowledge across a global organisation.
Key Responsibilities
* Design, develop and maintain SharePoint integrated solutions to enhance the knowledge deployment network for a global business. Gather requirements, design, develop, test and provide support.
* Create technical drawings using Visio and other tools as part of data modelling and design.
* Monitor, resolve technical issues promptly and communicate causes, impacts and remedies clearly.
* Perform technical performance modelling and analytics; create scalable, automated reports for the knowledge estate.
* Automate workflows using Power Automate across the SharePoint network to streamline information delivery.
* Develop, customize, and maintain Modern SharePoint knowledge solutions and related ServiceNow requirements.
* Governance and security: validate tenant, access, authentication, and security group settings in PowerPlatform solutions.
* Data integration: use Graph API, REST API, and ServiceNow APIs for data integration and automation.
* Conduct code reviews to identify vulnerabilities and improvement opportunities.
* Plan, monitor and control design/development of solutions using agile methodology; assist in creating roadmaps (MS Project preferred).
* Stay updated with trends and best practices in Modern SharePoint, Power Platform development, ServiceNow, and AI capabilities.
Communication
* Explain technical concepts clearly to a non-technical, global audience.
* Prepare technical infrastructure drawings and packs for sponsors, stakeholders, and collaborators.
* Demonstrate exceptional problem-solving and concise communication; work independently and collaboratively.
Qualifications
* Bachelor’s degree in computer science or related field.
* 3+ years’ experience in Power Platform / SharePoint design and integration.
* Proficient in Power Apps (Canvas and Model-driven) and Power Automate.
* JSON, JavaScript, HTML / CSS.
* Advanced MS Excel skills, including VBA and Power Query; strong Power BI skills.
* Proficiency in Modern SharePoint development, including SharePoint Framework (SPFx).
* Experience with Graph API, REST API, and ServiceNow APIs.
Understanding AI Advancement
* Machine Learning (ML): understanding algorithms for automating content classification and retrieval.
* Natural Language Processing (NLP): enhancing search capabilities and analyzing unstructured data.
* Generative AI: content creation and user engagement.
* Robotic Process Automation (RPA): automating repetitive tasks in Knowledge Management.
What We Offer You
* A competitive salary and benefits
* Career development tools, resources and opportunities
* Opportunity to work on challenging issues in the payments industry
* Time to support charities and give back to the community
Privacy and Sourcing
Worldpay protects personal information in our online privacy practices; see the Online Privacy Notice for details. Recruitment primarily uses direct sourcing; resumes from agencies not on our preferred supplier list will not be considered.
#J-18808-Ljbffr