Office Administrator
Industry: Commercial & Operations
Reference: SM/OFFICEADMINILKLEY_1778062741
Salary: £12.71 - £14.71 per hour
Job Type: Permanent
Job Location: Ilkley, West Yorkshire
Baltic Recruitment are currently recruiting for a Permanent Office Administrator working at one of our client’s offices based in Ilkley, West Yorkshire. Our client are seeking a reliable, professional and computer-literate Office Administrator to join their office team to support daily office operations. This is a varied role requiring strong organisational skills, excellent communication, and the ability to manage multiple tasks efficiently.
The successful candidate will be responsible for administrative duties that ensure the smooth running of the office and will need to be highly organised, reliable, flexible and methodical. The role requires someone to be able to communicate effectively in writing or over the telephone. We are seeking a self‑motivated individual who can work under their own initiative as well as being a team player.
Office Administrator Main Duties and Responsibilities
* Answer incoming telephone calls in a professional manner and direct enquiries appropriately
* Speak to customers – addressing queries and resolving issues
* Greet visitors, answer and direct phone calls, and handle general inquiries
* Welcome and assist clients face‑to‑face, ensuring a positive and professional experience
* Manage and respond to email correspondence in a timely manner
* Deal with incoming and outgoing correspondence
* Support team members by attending and contributing to Microsoft Teams meetings
* Perform general administrative duties, including filing, data entry and document management
* Maintain accurate records and ensure confidentiality of sensitive information
* Assist with scheduling appointments and managing calendars
* Support office processes and help to improve administrative systems where appropriate
* Perform any other ad‑hoc tasks required
Office Administrator Applicants
* Previous experience in an administrative role, ideally within an accountancy practice or similar professional environment
* Strong communication skills, both written and verbal
* Excellent organisational and time management abilities
* The ability to prioritise workload and understand and follow instructions
* Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with Teams
* Professional and approachable manner when dealing with clients
* Ability to work independently and as part of a team
* High level of attention to detail and accuracy
* Comfortable working in a busy office setting
* Training and ongoing support will be provided where necessary
This role can either be Full Time or Part Time; hours to be discussed at interview stage. Hourly rate is £12.71 plus (the client is flexible and will consider a higher hourly rate).
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