Role: ServiceNow Technical Architect (Look for immediate joiners)
Location: London, UK (Hybrid for 1-2 days/week)
We are seeking an experienced Technical Architect ServiceNow to lead the design, development, and implementation of enterprise-scale ServiceNow solutions. This role will be responsible for defining architectural standards, ensuring platform scalability, and guiding technical teams in delivering high-quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills.
Responsibilities
* Define and maintain ServiceNow architectural standards, frameworks, and best practices.
* Design scalable, secure, and high-performing ServiceNow solutions aligned with business needs.
* Lead technical design sessions and translate business requirements into technical solutions.
* Platform Ownership — Oversee ServiceNow platform governance, upgrades, and integrations.
* Ensure alignment of ServiceNow modules (ITSM, ITOM, ITBM, HRSD, CSM, etc.) with enterprise architecture.
* Drive automation and innovation across IT processes using ServiceNow capabilities.
* Technical Leadership — Provide technical direction and mentorship to delivery teams.
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