Join Nationwide's mission to put members first while shaping the future of ethical banking through expert regulatory guidance. Job Description You will support on a variety of different products covering Banking, Consumer Credit, and Retail and Business Savings. So, if you have a passion for doing the right thing in the right way for our customers, experience with regulation, risk management more broadly and want to further your career in Retail Risk then this may be the role for you. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Masterton Park or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing The role is varied given the breadth of stakeholders and products you will support. It will involve working closely with other members of the wider team and directly with your stakeholders to provide specialist regulatory advice. Your main responsibilities will be: Supporting gap analysis against key policies, regulatory papers and best practice guidance to identify where risks or issues lie in our internal processes with a view to improving the application of regulations within Retail Products You'll support the creation of action plans on areas where improvements are required and keep relevant stakeholders, up to date on progress Provide subject matter expertise to projects, risk partners and stakeholders when queries arise relating to Retail Products regulatory adherence Support with reviews from Audit, Compliance, Chief Controls Office and our regulators and analysing feedback at a process and functional level, articulating findings to stakeholders Respond to challenges of additional and emerging risks and regulation, ensuring our products, policies and processes accurately reflect our regulatory position You will also: Advise business functions on all aspects of current and new regulation Need to be able to analyse data as you will be asked to review papers and packs with lots of complex data, particularly in relation to member outcomes and operational risks You'll need to be comfortable in questioning and understanding data to know if decisions are driving fair outcomes for our members About you We are looking for someone who is highly organised, enthusiastic, who has great stakeholder and time management skills. You will have knowledge of Retail Banking Regulation. As a minimum you'll have: Experience within financial services Experience working in a first line regulatory environment, with a good knowledge of the FCA handbook and the Regulations that impact Retail Products Experience in providing accurate and expert regulatory and risk advice Demonstrable ability to manage time effectively and display strong organisational skills with a high level of attention to detail and accuracy A logical, inquisitive mind with an interest in regulations, policies and processes Experience in engaging and challenging business areas, supporting the management of relationships with colleagues A proactive, collaborative and solution-oriented approach Strong communication skills, both written and verbal, with the ability to confidently explain technical regulations and influence at senior levels Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these. Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance. Benefits There are all sorts of employee benefits available at Nationwide, including: A personal pension – if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub – Access to a range of free and paid options for health and wellness Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. R00AOR05201 Benefits: Company pension Health & wellbeing programme Life insurance Paid volunteer time Work from home Work Location: In person