Inspire Resourcing are currently recruiting for an Aftermarket Administrator in Sheffield.
Responsibilities:
* Working in conjunction with the team leader to plan their own work schedules to ensure responsibilities are met.
* Planning day-to-day activities of the service engineers.
* Contract service, breakdowns & spares order entry & invoicing.
* Quotes for parts / labour.
* Update Access & quote database, labour spreadsheet, Visual & Big Change.
* Van stocks / sales orders / replenishment orders.
* Preparing & sending new & renewal service contract quotes.
* Contract chasing (old & lapsed) / telesales to retain current customers and win back business.
* Call handling.
* Scheduling contract / urgent visits on master spreadsheet, BigChange and advise engineers.
* Sending out pre-visit confirmation sheets.
Preferred Qualifications & Experience:
* Experience of working in a similar role (ideally supporting field service engineers).
* Excellent communication and interpersonal skills.
* Able to work in demanding fast-paced environment and meet deadlines.
* Excellent attention to detail.
* Able to work on your initiative and as part of a team.
* Flexible approach.
* Build effective working relationships with customers and colleagues.
* Excellent organisational skills and the ability to prioritise work.
* CRM systems.
* Proficient with Microsoft Office.
What we can offer you:
* 35-hour working week (Monday to Friday (Apply online only) or (Apply online only) with a 1230 Friday finish)
* 25 days’ annual leave plus statutory
* Company bonus scheme
* Christmas shutdown
Salary up to £30k DOE