Customer Care Co-ordinator
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The home of job satisfaction
When people buy a new home, they want everything to be absolutely perfect. So do we, and that commitment to customer satisfaction underpins our success. Already one of the largest privately owned house building groups in the UK, with over 1000 employees, were always looking for new talent to drive us forward. Our commitment will be to invest in you and your development, with great career progression and benefits, as you successfully co-ordinate the needs of the customer. This is your opportunity to become the central point of contact for our customers, owning all day-to-day liaison with them.
Working at our East Midlands region and based out of our office in Hinckley, this rewarding role, which is crucial to the success of our friendly, family-owned company, will include handling incoming calls, emails and letters and ensuring any issues that customers raise are resolved quickly and amicably. You will also be responsible for co-ordinating technicians and sub-contractors, ensuring work has been carried out ...