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Improvement practitioner apprentice

Chichester
West Sussex County Council
€25,786 a year
Posted: 25 May
Offer description

About the Job

In this apprenticeship role you will work closely with colleagues to deliver a customer‑focused service that makes a meaningful difference. You will be an integral part of the dynamic Highways, Transport and Planning directorate, collaborating with Business Analysts to support process mapping and data analysis tasks to identify improvements and develop effective solutions.

Salary: £25,583 to £25,989 per annum
Contract Type: 18 months Apprenticeship until 31/12/2027
Working Pattern: Full‑time (37 hours per week)
Location: County Hall, West Street, Chichester, PO19 1RQ
Interview Date: Week commencing 08/06/2026


Key Responsibilities

* Supporting process mapping and data analysis.
* Participating in meetings and briefings as directed by your manager, offering your insights and making meaningful contributions with enthusiasm.
* Demonstrating initiative by independently addressing unexpected issues or situations and adhering to deadlines established by your work schedule or your manager.
* Supporting operational and project meetings.
* Communicating with internal and external stakeholders regularly.
* Working alongside a diverse group of colleagues to broaden your experience, as opportunities permit, and to genuinely meet the vital needs of the service.


Requirements

* Two A‑level passes at grade C or above, or an equivalent vocational qualification such as NVQ Level 3.
* Demonstrates the ability to meet deadlines and proactively complete a variety of tasks.
* Possesses strong communication and interpersonal skills.
* Capable of working collaboratively as part of a team to deliver a coordinated service to others.


Benefits

From flexible working (where possible) to access to our Employee Assistance Programme, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work‑life balance and are rewarded for the work they do. A laptop and mobile will be supplied if applicable to your role. You will benefit from 25 days annual leave, rising to 28 days after 5 years' service plus the opportunity to buy additional leave and an excellent local government pension scheme. A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.


Reference Number

EIE01550


Equal Opportunities

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.


Guaranteed Interview Scheme

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

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