Annual Salary
£26,500 - £27,000 plus bonus scheme
Office Location
Watford, WD17 1JJ
Office Hours
Monday to Friday 07:30 - 16:30
Sector
Health and Social Care (Complex Care)
About the role
As a Rota Coordinator (Care Scheduler) you will support the effective operation of our service delivery offering, ensuring we have a stable team of caring and professional workers who can be relied upon to meet demand. You will ensure rotas are planned and managed to ensure the level of care supports the clients needs.
Benefits of working for Sugarman Health and Wellbeing
* Bonus scheme
* 23 days of annual leave per year, plus birthday and bank holidays, with an increase to 25 after 2 years
* Career progression in service delivery
* Mentorship from our experienced Rota Team
* Tailored personal development plan, including a qualification in Customer Service
Responsibilities of a Rota Coordinator (Care Scheduler)
* Building strong relationships with care workers to fulfill demand and call upon extra cover when required
* Ensuring rotas are emailed to service users and carers in a timely manner
* Troubleshooting and resolving any issues relating to shifts
* Inputting all carer annual leave on the IT system
* Liaising with carers and clients regarding shift-related queries and escalating these where appropriate
* Responding efficiently to changes in the care and support packages
* Participating in the out of hours on-call rota (additional pay)
Equal opportunity statement
Sugarman Health and Wellbeing is an equal opportunity employer and welcomes applications from all individuals, regardless of their sex, age, race, sexual orientation, gender reassignment, marital status, civil partnership status, religion, belief, pregnancy and maternity status, or disability.
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