We are currently working in partnership with a Housing Association based in Northamptonshire, who are recruiting for a Neighbourhood Officer on a permanent basis
This is a home-based position requiring travel to various patches across Northamptonshire and Wellingborough. It is a full-time role, where you'll have the flexibility to manage your own diary. The salary is £35,971 per annum, plus a car allowance of £1,657.
The successful candidate will have previous experience working as a Housing/Neighbourhood Officer and will have access to their own vehicle.
Duties will include (but are not limited to):
1. Delivering high quality housing management services within a defined patch of approximately 300-400 properties
2. Managing tenancy sign-ups, allocations and mutual exchanges in line with policy
3. Handling ASB, domestic abuse, hate crime and noise nuisance cases in accordance with procedures
4. Enforcing tenancy conditions and addressing breaches such as subletting, fraud and untidy gardens
5. Undertaking neighbourhood and block inspections and taking appropriate follow up action
6. Supporting income collection by working with Income Recovery Officers to maximise rent payments
7. Liaising with customers, partner agencies and stakeholders to resolve housing related issues
8. Preparing cases for enforcement action and attending court when required
9. Assisting in developing neighbourhood plans and contributing to environmental improvement projects
10. Promoting customer involvement and encouraging residents to shape housing services
Working hours:
11. Monday - Friday
12. 9:00am - 5:00pm
13. 37 hours per week
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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