KEY DUTIES AND RESPONSIBILITIES INCLUDE:
* Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
* Responsible for the safe supervision of the facilities and the health and safety of all facility users
* Provide effective, preventative life guarding of all pool sessions.
* Carry out the emergency action plans in the event of any accident or injury and to effect water rescues and first aid treatment in line with the appropriate training.
* Maintain physical and lifesaving training at the level required to comply with current Health & Safety regulations and any other additional standards set by High Life Highland and participate in any training provided to assist with this requirement.
* Assist with and supervise the efficient and safe operation of water and land based activities.
* Organise and lead activities and classes within the programme as required.
* Encourage safe and acceptable user behaviour.
* Teach swimming as part of our Learn to Swim Programme.
* Ensure that items of fixed and portable equipment are maintained to the required standard of safety and cleanliness and are set out safely when required.
* Liaise with other users and other centre staff on the day to day operation of the centre.
* Update yourself regularly on all written procedures where relevant.
* Bring to the attention of the centre manager or supervisor any improvements that might increase the effectiveness and efficiency of the centre.
* Ensure the facility cleaning programme is carried out to the required standard.
* Carry out reception/cashier duties including admission and cash control.
* Deliver inductions in the Fitness Suite
* Promote and sell High Life Memberships to potential new customers
* Provide the required high level of customer care.
* Pursue continuous professional development and contribute to the continuous improvement of Nairn Leisure Centre and High Life Highland as a whole.
* Attend and undertake any training online or in person.
* Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
* Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Nairn Leisure Centre team.
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