Front of House Manager – Franchised Motor Dealership in the Preston area
We are looking for a strong and passionate Front of House Manager to oversee the Service Advisors and all front‑of‑house operations, maximising profitability and ensuring excellent customer service.
Working Hours / Salary
Monday to Friday, 08:00‑17:30. Salary: £35,000 Basic – £42,300 OTE.
Responsibilities
* Meet and exceed customer expectations in a customer‑focused environment.
* Be the first point of contact for customer queries and feedback within the department.
* Regularly review processes for improvement and monitor progress against monthly, quarterly, and annual targets.
* Organise and prioritise work effectively to achieve targets in a timely and efficient manner.
* Manage day‑to‑day running of the service reception and service advisors.
* Assist the Service Manager with day‑to‑day duties, as this role is a stepping stone to further career progression.
Requirements
* Strong drive and leadership skills to push the department forward.
* Ability to implement new ideas and drive continuous improvement.
* Ability to work effectively in a highly pressurised environment.
Benefits
* Further training and development opportunities.
* Career prospects as a Front of House Manager.
#J-18808-Ljbffr