This growing company in Southam are looking for a Customer Service Advisor to join their team.
The role will involve the following:
Receive customer calls into the business
Manage customer repair queries and issues through to successful conclusion
Deal with customer complaints through to successful conclusion, escalating when necessary
Respond to customer queries through various methods including phone and email
Management of own daily workload received from Customer Services Team Leader
In order to be considered for this role you need to have the following skills:
Communication - verbal and written
Attention to detail
Ability to make decisions and use own initiative
Strong attention to detail
Organisational skills
Problem solving
Time Management
They are looking at offering a salary of £25350 and the work hours are Monday to Friday 9am to 5pm.
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