Job Summary
Do you have excellent communications skills and a keen eye for detail?
Can you effectively manage multiple tasks and priorities?
Do you have experience of managing sensitive information and maintaining confidentiality?
If you have said 'Yes' to each of the above then we might just have the role for you.
About the Team
The Waveney Adult Community Mental Health team are looking to recruit a professional, conscientious, calm, and confident individual to lead the existing Administration Team. Community mental health services are currently undergoing review and transformation, so this is a very exciting time to join the team.
Main Duties and Responsibilities
You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. Demonstrate your communication, prioritisation and administration skills as well as your knowledge of IT systems.
Work flexibly in response to service needs and think creatively. Experience of working to deadlines and on your own initiative is essential.
Supervise an experienced and established administration team – supervisory experience is essential.
Operate the Trust patient record system, accepting referrals and discharging patients as directed by the clinical team. Carry out minute taking duties, diary management, audio typing and proficiency in Microsoft Office packages.
Complete various data reports, spreadsheets and support ad‑hoc audits.
This is a part‑time position (30 hours per week spread over either 4 or 5 days).
Benefits
* NHS pension
* Comprehensive in‑house and external training programmes
* Career progression
* Starting annual leave of 27 days per annum increasing to 33 days based on length of service (plus paid bank holidays)
* Staff physiotherapy service
* NHS discounts and many more
Salary, Contract and Working Pattern
Band 4 – £27,485 to £30,162 a year gross per annum pro rata.
Permanent contract.
Part‑time, flexible working.
Location
Victoria House, 28 Alexandra Road, Lowestoft, NR32 1PH.
Person Specification
Qualifications
* NVQ Level 3 Business Administration or equivalent, or willing to work towards.
* NVQ Level 2 Customer Services or working towards.
* Pitman/RSA III Typing / Word Processing or advanced level secretarial experience.
Desirable
* Knowledge of Trust electronic record system.
* Day‑to‑day line management experience.
* Knowledge of NHS policy/procedures.
* Knowledge of medical terminology.
Experience
* Full range of secretarial procedures and systems at senior level.
* Ability to work with senior members across a large organisation.
* Supervision of staff.
* Working on own initiative without supervision.
Skills
* Excellent communication skills.
* Co‑ordination and prioritisation of management diaries.
* ICT skills including Microsoft Office.
* Good standard of literacy and numeracy.
Knowledge
* Maintaining administrative / secretarial systems.
Legal and Compliance
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check to verify no prior convictions.
Additional Information
Applications from job seekers requiring skilled worker sponsorship to work in the UK are welcome and will be considered alongside other applications.
Employer Details
Norfolk & Suffolk Foundation NHS Trust
Victoria House, 28 Alexandra Road, Lowestoft, NR32 1PH.
Website: https://www.nsft.nhs.uk/Pages/Home.aspx
#J-18808-Ljbffr