<div><p>Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the worlds leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co‑workers are committed to a culture of respect and kindness.</p><h3>What is in it for you</h3><ul><li>Free Meals on Duty: Enjoy complimentary meals while at work.</li><li>Uniform Provided: A professional uniform is supplied for all employees.</li><li>Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.</li><li>Pension Scheme: Participation in The People’s Pension.</li><li>Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.</li><li>Career Development: Opportunities for career growth and internal transfers within Marriotts global network.</li><li>Training and Development: Access to training programs to enhance your skills and advance your career.</li></ul><h3>Responsibilities</h3><ul><li>Manage administrative tasks within the office – replying to emails, researching potential business opportunities and sharing them with the Sales Team for follow up.</li><li>Assist the team with VIP bedroom reservations as well as ensuring all appropriate alerts, traces and amenities are assigned.</li><li>Assist the team when VIP FAM & Site Visits are due by putting together sales packs and hotel gift bags.</li><li>Work with the Sales & Events Team to ensure all projects as assigned are completed with the highest degree of attention and keep to deadlines as set.</li><li>Act as a resource for other hotel departments and key stakeholders when a request for brochures or sales information is requested.</li><li>Use MGS, Marsha, Opera and internal programs to produce reports as and when required and requested.</li><li>Keep apprised of hotel developments and ensure all collateral and correspondence is kept up-to-date.</li><li>Effectively develop relationships with key internal and external stakeholders.</li><li>Create contracts as required for Corporate, FIT and Group proposals.</li><li>Effectively communicate all key information from Sales & Events Team to the hotel and key stakeholders.</li><li>Follow all hotel and company processes and procedures.</li></ul><h3>Safety and Company Policies</h3><ul><li>Follow all company and safety and security policies and procedures.</li><li>Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.</li><li>Complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional.</li><li>Maintain confidentiality of proprietary information.</li><li>Communicate with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others.</li><li>Support the team to reach common goals.</li><li>Listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li></ul><p><b>Note</b>– This above description is not intended to establish a total definition of the job, but an outline of the duties.</p><h3>Preferred Qualifications</h3><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience in a customer service role.</li></ul><p>Join us and be part of a team that values excellence, sustainability, and career growth.</p><p>Compensation: Competitive salary.</p></div>