Job Title: Site Supervisor Smart Metering (Suffolk area) Location: Suffolk (Field-based) Contract Type: Full-time, Permanent Reports to: Delivery Manager Role Overview We are seeking a proactive and safety-focused Site Supervisor to oversee daily field operations on our Smart Water Metering Contract across Suffolk. The successful candidate will play a key role in supervising site activities, ensuring all work is delivered to a high standard of safety, quality, and compliance. This role is ideal for someone with strong leadership and communication skills, who is well-versed in street works, site safety, and utility regulations. NSWRA Supervisor Units and EUSR Water Hygiene certification are mandatory. Key Responsibilities Daily Site Supervision: Oversee and coordinate the activities of smart metering installation teams, ensuring works are completed safely, efficiently, and in line with contract and regulatory standards. Safety & Compliance: Ensure strict adherence to Health & Safety regulations, including the New Roads and Street Works Act (NRSWA), and enforce all safety protocols on site. Quality Assurance: Monitor the quality of installation works, conduct audits and inspections, and ensure any non-conformances are addressed and closed out promptly. Site Coordination: Liaise with delivery managers, planners, and engineers to ensure efficient site setups, traffic management, reinstatement, and client requirements are met. Customer Interaction: Act as a site-level point of contact for customer queries, complaints, or access issues. Support teams in delivering a positive customer experience. Team Support & Briefings: Deliver daily briefings, toolbox talks, and support operational teams in the field. Ensure teams are fully briefed on job requirements, risks, and safety measures. Documentation & Reporting: Maintain accurate site records, safety checks, and daily progress updates. Report incidents, near misses, and site issues in a timely manner. Required Qualifications & Certifications NRSWA Supervisor Units (Essential Must be valid) EUSR Water Hygiene Card (Essential Must be valid) Must have water utilities experience (preferably smart metering experience) Full UK Driving Licence Experience supervising street works, utility or metering teams Good working knowledge of Health & Safety legislation and best practices in utility environments Desirable Experience & Skills Previous experience in smart water metering or similar work stream First Aid at Work certification Strong understanding of reinstatement practices and traffic management Competent using handheld/mobile technology for reporting and auditing Ability to work independently and manage multiple teams across a geographic region What We Offer Competitive salary and company vehicle Fuel card and equipment provided Ongoing training and development opportunities Supportive and safety-first working culture Working Hours: MondayFriday (occasional evening or weekend visits may be required)