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Overview
Are you serious about establishing a successful and happy career? We're keen to find a Healthcare Administrator to join our hardworking team and make a difference to our clients. You'll provide a wide range of administrative support to a portfolio of health and protection clients, always staying one step ahead of their needs and delivering a high-quality service.
How you'll make an impact
* Help with the servicing and renewal of nominated clients by supporting the primary consultants. This includes responding to queries every day and obtaining market quotations as needed.
* ‘Trouble-shoot’ and handle problems for particular client queries in an efficient and timely manner.
* Generate high-quality renewal and new business reports to share with colleagues.
* Work diligently with the consultant to ensure the best service at all times.
* Develop professional, sustainable, and robust relationships with all clients within your area of responsibility.
* Build and maintain constructive working relationships with insurers and other relevant providers to ensure that clients’ best interests are represented constantly.
* Grow your own personal knowledge and skills through Continuing Professional Development (CPD); we actively encourage it!
* Work with the healthcare consultants to maintain an effective suite of management information, paying attention to the finer details.
* Maintain a central filing system for all relevant documentation and templates.
About You
* Previous experience within the health insurance arena or financial services industry would be an advantage but not essential.
* Strong customer-facing experience in any sector is important; as is being presentable with a personable manner, and confident when liaising with others.
* With outstanding communication skills, an ambitious attitude, and precise attention to detail, you're happy to prioritise your workload and complete tasks without supervision!
* Proficient in Microsoft Office.
* Eligible to work in the UK.
Compensation and benefits
On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. These include:
* Minimum of 25 days holiday, plus bank holidays, with the option to ‘buy’ extra days.
* Defined contribution pension scheme, which Gallagher will also contribute to.
* Life insurance, paying 4x your basic annual salary, with options to top-up to 10x.
* Income protection, covering up to 50% of your annual income, with options to top-up.
* Health cash plan or Private medical insurance.
* Other benefits include: three fully paid volunteering days per year, Employee Stock Purchase plan, Share incentive plan, Critical illness cover, Discounted gym membership, Season ticket loan, Access to a discount voucher portal, Emergency back-up family care, and more.
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