Senior Customer Service Specialist Renewables Consultancy
Location: REMOTE
Salary: £28,000 + benefits and bonus
Employment Type: Full-time
We are a forward-thinking renewable energy consultancy dedicated to accelerating the transition to a sustainable future. Our team works on cutting-edge projects in solar, wind, and energy storage, providing innovative solutions to our clients.
We are seeking an experienced Senior Customer Support Specialist to join our dynamic team. In this role, you will be the primary point of contact for our clients, ensuring exceptional service delivery and fostering long-term relationships. You will collaborate closely with project managers, technical teams, and clients to address inquiries, resolve issues, and provide tailored support.
Monitor and report on customer feedback to drive continuous improvement in service delivery.
Proven experience in customer support, preferably within the renewable energy sector.
Proficiency in CRM software and Microsoft Office Suite.
Opportunities for professional development and career growth.
Flexible working arrangements.
Competitive salary and benefits package