Thorn Baker Industrial Recruitment are currently recruiting for a number of Customer Service Advisors to work for a successful client of ours in the Heanor area of Derbyshire.
About the role:
Do you have a solid background in the automotive industry and enjoy helping others with technical advice? We have an exciting opportunity for an experienced automotive professional to join our client as a Customer Sales Advisor.
Highlights and Benefits:
* £30,000 per annum
* Monday - Friday 9:00am - 17:30pm
* 32 days holiday per year (including bank holidays).
* Access to a fully equipped company gym
* Full on-the-job training, with continuous development throughout your career
* Excellent long-term career progression
* Free takeaway meal every Friday
* Monthly sales bonus.
Role & Responsibilities:
* Handling inbound and outbound calls with customers and trade partners.
* Advising customers on suitable parts, services, and solutions.
* Identifying opportunities to upsell products and services.
* Managing live chat and online enquiries.
* Creating invoices, proformas, credit notes, and courier labels.
* Maintaining accurate customer and order records.
* Acting as the link between customers and our internal technical teams to resolve issues quickly.
What we're looking for:
* Experience in the automotive industry (parts sales, service desk, or workshop background ideal).
* A strong understanding of vehicle components, systems, and fault symptoms.
* Proven ability to communicate technical information clearly to customers.
* Experience in customer-facing or telephone-based roles preferred
How to Apply:
Apply now with your CV! Successful candidates can typically expect to start within a week.
If this role isn't quite right for you, visit our jobs page to browse other exciting opportunities:
https://www.thornbakerindustrial.co.uk/job-search
Job Reference: PERM01
[image]