We are looking for a Credit Controller Administrator to join the Frontier team, based at Witham St Hughs, on a full-time fixed-term basis for 6 months.
You will be responsible for the general administration on the credit control desk providing a high level of customer service to both internal and external customers. They will also provide support to the credit control team.
The Benefits
* Competitive salary
* 25 days holiday per calendar year with option to purchase 5 more days
* Dedicated Learning & Development team to support you and your career
* Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
* Increased Maternity, Paternity & Adoption leave benefits for eligible employees
* Life Assurance scheme and pension plan with employer contributions of up to 7%
* Up to two days paid volunteer leave per year (only applicable to permanent employees)
* The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women's network groups.
* Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers
About You
* Liaise with internal and external customers to ensure timely resolution of customer queries
* Provide customer account reconciliations as required
* Credit Limit Reviews
* Credit control/Accounting experience not required
* Previous administration experience is an advantage
* Strong Communication skills
* Develop effective working relationships
* High level of accuracy and attention to detail
* Good working knowledge of Microsoft PC applications
* Strong team player with an ability to work on their own initiative
Your Role
As a Credit Control Administrator your role will involve:
* Providing administrative support to the credit control team in conjunction with the company credit policy
* Providing ad hoc reports, admin support for internal stores, and supply customer service of a very high standard
* Additional support to cover Credit Controller during absence
* Producing letters from information supplied by the Credit Controller
* Administering finance agreements within the designated area
Commitment to Diversity and Inclusion
We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.
We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.
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