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Field service engineer

Basildon
Sigma4UK Ltd
Field service engineer
Posted: 28 July
Offer description

Join SIGMA4UK Ltd Field Service Engineer (TVMs)
Basildon / Brentwood / Thurrock, UK
Full-Time Field-Based Full Training in Italy Provided

Excellent Salary of GBP32,000 Per Annum

At SIGMA, we re not just a company we re a global technology powerhouse shaping the future of self-service systems. With a 600-strong international team across Europe and the US, we design, build, and maintain innovative solutions like ATMs, Ticket Vending Machines (TVMs), and motorway toll systems.

The Field Service Engineer Opportunity:
We're looking for a Field Service Engineer to join our fast-growing UK operations based in Essex. Since 2018, SIGMA4UK Ltd has partnered with c2c and, more recently, Avanti West Coast, delivering advanced support for ticket vending systems nationwide.

This is a unique chance to blend your technical expertise with hands-on engineering, backed by international training and support.

Why Join SIGMA4UK Ltd?

* An excellent salary of GBP32,000 per annum
* Work with cutting-edge technology in a dynamic and international environment
* One-month all-expenses-paid training in Italy
* Use of company van for work-related travel
* Be part of a growing UK team making a real impact on public transport infrastructure

Key Responsibilities of the Field Service Engineer:

* Providing onsite installation, maintenance, and repair for ticket vending machines at railway stations operated by Trenitalia c2c Limited
* Diagnosing faults and delivering fast, effective solutions
* Performing routine preventive maintenance to maximise machine uptime
* Working closely with SIGMA s technical teams across the UK and Europe
* Supporting testing procedures and maintaining accurate service logs and documentation

What We're Looking For:

* Minimum 1 year of experience working with electronic or electromechanical systems (ideally TVMs or ATMs)
* Technical qualification (university degree or college diploma) or equivalent experience
* Strong understanding of hardware/software troubleshooting
* Solid computer literacy and confident using laptops/software tools
* Full UK driving licence
* Willingness to travel across London to Shoeburyness, and occasionally nationwide
* Ability to spend one month in Italy for full product training (all costs covered)

Bonus Points For:

* Italian language skills
* Experience with Ticket Vending Machines, ATMs or similar self-service systems

Interested?
Send us your CV today for immediate consideration and take the next step in your engineering career with SIGMA.

Also suitable for professionals with experience in:
Support Engineer Application Support Onsite Engineer Electronics Engineer ATM Technician Technology Support Electromechanical Engineer

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