A leading estate agency in the UK is seeking an IT Service Desk Analyst to deliver exceptional 1st line support and resolve technical issues. The ideal candidate will have strong communication skills and relevant IT qualifications, along with a dedication to customer service. Responsibilities include answering support calls, troubleshooting problems, and managing incidents using ticket management software. This role is based in Colchester, within a supportive and innovative team environment, offering ongoing career development opportunities.
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