Part time working - 3 days per week over 3 full days
Permanent
Are you a highly organised and proactive administrator looking to make a positive impact in a busy team environment? We are seeking an Administrator to provide essential support, ensuring our operations run smoothly and efficiently in our independent Living team.
This role is a hybrid working role, and there will be a mixture of working from our head office in Bedford and working from home. So, living at a commutable distance to the office is essential.
As an Administration Assistant you will be:
* Providing comprehensive administrative support, including letter writing, minute taking, diary management, and meeting planning.
* Coordinating communications and schedule meetings for colleagues.
* Maintaining accurate records and compile data for reports and reviews.
* Preparing and distributing meeting agendas and minutes, tracking actions and supporting recurring meeting responsibilities.
* Acting as a first point of contact for enquiries, liaising with internal departments and ensuring queries are handled promptly and professionally.
* Supporting with customer queries, refunds, and amendments, ensuring a smooth customer journey.
* Liaising with other teams to ensure clear, accurate, and consistent messaging.
* Raising purchase orders, sourcing suppliers, and maintaining up-to-date records in line with procurement processes.
* Arranging minor purchases, attending finance meetings, and maintaining accurate records for audit and reporting.
* Assisting with rota management and cover coordination to ensure service continuity.
What We’re Looking for as an Administrator:
* Strong data entry, record keeping, and document management skills.
* Excellent written and verbal communication for liaising with customers, colleagues, and suppliers.
* Ability to prioritise tasks, manage multiple requests, and consistently meet deadlines.
* Professional, empathetic approach to working with customers and colleagues.
* Accuracy in documentation, reporting, and financial tracking.
* Proactive in resolving day-to-day issues and identifying opportunities for process improvement.
* Strong organisational and coordination skills.
* Basic understanding of budgets, invoicing, purchase orders, and financial procedures.
* Awareness of confidentiality, safeguarding protocols, and handling sensitive information appropriately.
* Confident in using office software (e.g., Microsoft Office) and digital communication platforms.
* Familiarity with raising purchase orders, managing budgets, and following financial protocols.
Why Join Us?
At bpha, our values are at the heart of everything we do:
* We take responsibility: We do what we say and are accountable for our actions.
* We show empathy: We respect and listen to every colleague and customer.
* We are better together: We value diversity and achieve more as one team.
* We are ambitious: We strive for excellence and make a positive difference.
Employee Benefits
We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer:
* Cycle to Work Scheme
* Retail Discounts
* 28 Days Annual Leave + Bank Holidays
* Professional Development Opportunities
* Private Health Care
* Employee Assistance Programme
* Generous Pension Scheme
Are you ready to make a difference?
Apply now and help us deliver excellent administrative support to our team and customers!
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Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate.
Early applications are encouraged to avoid disappointment.
All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
INDMED