Customer Service Operations Assistant Located in Bedford Full-Time, Office-Based Permanent Career Opportunity £26,000 per annum + Benefits Working for a well-established manufacturing business with a global customer base, known for delivering precision, quality, and service excellence. As part of our continued growth, they are seeking a proactive and detail-oriented Customer Service Operations Assistant to join a professional team in the Bedford office. The Role In this pivotal role, you will be the first point of contact for an international client base, ensuring smooth order processing and timely communication. You will manage high-volume email correspondence via a centralised CRM system, providing accurate quotes and pricing, and supporting the wider operations team in delivering outstanding customer service. Key Responsibilities • Process customer orders efficiently and accurately • Manage global accounts and maintain strong client relationships • Prepare and issue quotes and pricing information • Respond to high-volume email enquiries via CRM system Working confidently on MS Office – Outlook, Excel and Word • Liaise with internal departments to ensure timely delivery and resolution • Maintain accurate records and documentation • Support continuous improvement in customer service processes About You You will thrive in a fast-paced environment and bring...