Deputy Head of Operations Scotland
Marie Curie is the UK’s leading end‑of‑life charity and the largest non‑NHS provider of end‑of‑life care in the UK. We deliver community nursing and hospice care across all four nations, and we provide information and support on all aspects of dying, death, and bereavement. Our pioneering research expands the knowledge of good end‑of‑life practice, while our campaigns advocate for a world where everyone receives the highest quality of life while living with a terminal illness. We currently reach only about 10% of people who are at the end of life and aim to change that.
What You Will Be Doing
* Deliver high‑level administrative support across our Glasgow and Edinburgh teams, including complex minute‑taking, report creation, and proofreading.
* Lead and manage the administration team, overseeing recruitment, appraisals, training, and day‑to‑day operations.
* Produce and analyse data reports from clinical, operational and quality systems to support decision‑making.
* Ensure accurate use of clinical systems and uphold local policies and procedures across both sites.
* Manage sensitive information and support investigations, disciplinary processes and audit activities.
* Liaise with internal teams, volunteers and external contacts, fostering strong communication and collaboration.
* Oversee local finance operations, including petty cash, reconciliation and delegated budget responsibilities.
Qualifications
* Proven experience in managing or supervising an administration team.
* Sound knowledge and understanding of administrative procedures and best practice.
* Excellent communication and organisational skills, with a proactive approach to problem‑solving and analytical thinking.
* Strong leadership capabilities, with the ability to lead, coach and mentor staff effectively.
* Proficient in Microsoft Office applications and confident using wider systems to support service delivery.
* Ability to work collaboratively across teams and adapt to changing priorities with professionalism and resilience.
Salary
Marie Curie Clinical Pay Scale Band 4 (aligned with AFC) £30,353 to £33,016
Contract
Permanent, full‑time 37.5 hours per week
Location
Onsite Glasgow Hospice or Edinburgh Hospice with some travel required between sites (travel expenses provided)
Benefits You’ll Love
* Annual leave allowance 27 days plus 10 public holidays (pro rata)
* Competitive policy for parental/sick leave
* Continuous professional development
* Industry‑leading training programmes
* Season ticket loan for travelling to and from work
* Defined contribution pension scheme
* Marie Curie Group Personal Pension Scheme
* Loan schemes for bikes, computers and satellite navigation systems
* Friend referral scheme
* Eyecare cost help
* Entitled to Marie Curie Blue Light Card
* Entitled to Benefit‑Hub discount scheme
* Life assurance for all employees
Application Process
* Close date for applications: 23rd November 2025
* Interview dates: week commencing 24th November 2025
* As part of your online application, you will need to upload a CV and outline your most relevant skills, experience and knowledge for the role.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. We are dedicated to creating a safe, supportive and rewarding workplace.
We are committed to a world where everyone can thrive and fulfil their potential. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We’ll accommodate any requests for reasonable adjustments. Please email any requests to recruitment@mariecurie.org.uk
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