Clearway Disposals require an Office Administration / Telesales Representative to join our Belfast office. Working pattern -- Mon Friday 8am 5pm (40 hours) Occasional Saturday work 8am 1pm paid at time and half rate Hourly rate of £12.75 Holidays 20 + 9 statutory days Opportunity to join the group personal pension scheme On-site parking We are looking for a self-driven Telesales Representative to join our team based in our Belfast office. As a Telesales Representative, you will be responsible for engaging with potential customers in a professional and friendly manner. Duties: Dealing regularly with enquiries via an online portal, prioritising and assigning jobs to a team of driving personnel via most efficient route. Providing support to customers who engage through our online portal and responding to customer telephone enquiries daily. Liaising directly with customers regarding vehicle collections and costings etc. Track and document calls and keep records up to date Communicate clearly with the relevant colleagues regarding the details of collections. Optimising route scheduling to maximise sales and efficiencies. All other duties associated with office administration. Requirements and Qualifications Current/recent work experience in a customer service role involving administrative tasks. IT literate and proficient in the use of Microsoft Office and navigating Google Maps. Great geographical knowledge of Northern Ireland with the ability to be able to route / plan vehicles for collections in an efficient manner. Ability to demonstrate a high level of accuracy and attention to detail. Good customer care skills. Excellent listening and communication skills. Professional telephone manner and strong communication skills is required. Skills: Office Administration sales administration Administrator Telesales Sales Support Customer Service