Ready to make a real impact in Primary Care? We are seeking 2 motivated and high‑performing Medical Secretary to join the Wokingham Division of Modality Partnership. This part‑time role for 30 hours offers the opportunity to provide a high‑quality referral and administrative service, supporting GPs and wider clinical teams to deliver timely, patient‑centred care across Primary Care and secondary care pathways.
At Modality Partnership, our CARE values — Commitment, Accountability, Respect and Excellence underpin everything we do. You will join a supportive and forward‑thinking team that demonstrates these values daily while contributing to service efficiency, quality improvement, and innovative ways of working.
Why Join Us?
* NHS pension scheme
* Minimum 27 days annual leave plus 8 bank holidays (pro rata)
* Employee discounts and benefits scheme
* Employee Assistance Programme (EAP)
* Education and career development pathways
* Enhanced family‑friendly policies, flexible working options, and wellbeing support
Main Duties of the Job
This is a hands‑on referral administration role requiring strong organisational skills, attention to detail, and effective prioritisation. You will manage referrals accurately and on time in line with practice and NHS protocols, working collaboratively with divisional teams and the National Modality Business Support Team to support efficient service delivery. Flexibility, initiative, and the ability to meet deadlines are essential.
Overview of the Organisation
Our Wokingham practices are part of Modality Partnership, one of the UK’s largest GP super‑partnerships, serving over 450,000 patients with a workforce of more than 1,500 staff. We are committed to continuous improvement, innovation, and scalable solutions that enhance both patient care and staff experience.
In this role, you will build a broad portfolio of administrative and referral management skills, working closely with key stakeholders to harmonise processes, improve ways of working, and support sustainable change within Primary Care. All employees are encouraged to align with and uphold our CARE values.
Modality Partnership is proud to be an Equal Opportunities Employer, committed to fair and inclusive recruitment in line with the Equality Act 2010.
Job Description
You will enjoy this role if you are organised, proactive, and enjoy thinking creatively to improve day‑to‑day working practices while collaborating closely with leadership and operational teams. Duties include but are not limited to:
* Working as part of the central secretarial support team to provide a high‑quality day‑to‑day referral management support service to GPs and other health professionals
* To ensure appropriate referrals are managed effectively and in a timely manner
* To assist in the provision of general administrative support to the wider team when required
* To provide efficient referral co‑ordination for GPs and associated health professionals as required
* To respond to clinical tasks and liaise with hospitals, outside agencies and laboratories as needed
* To assist clinical staff by making appropriate telephone and electronic referrals
* To assist clinical staff by obtaining information about the progress status of referrals when requested
We reserve the right to close this vacancy at any time during the advertising period.
Pre‑employment Requirements
Vaccinations: As part of recruitment to Modality Partnership, vaccination status will be reviewed to support the management of individual and environmental risks. Support will be provided where required, and evidence may be requested for roles where vaccinations are mandatory.
Right to work: All applicants invited to interview will be required to provide proof of their right to work in the UK.
References: References must be obtained prior to employment, including one from your current or most recent employer.
Employment history: Any employment gaps of six weeks or more must be declared.
Person Specification
Qualifications and Experience
* Essential
o Experience working in a high‑volume administrative or medical secretarial role
o Knowledge of GP practice protocols and procedures
o Experience using NHS systems
o Competent in MS Word, Outlook, Excel and related software
o Understanding of medical terminology and referral pathways
Skills
* Highly accurate typing with advanced word‑processing capability
* Strong diary management skills with the ability to organise and balance workloads
* Excellent prioritisation skills, ensuring deadlines are met in fast‑paced environments
Personal Qualities
* Professional and reliable approach to work
* Excellent telephone manner
* Strong communication skills and attention to detail
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