Job Title
Sr Business Control Specialist (Quality Control)
Corporate Title
Up to Assistant Vice President
Location
Belfast
Role Description
The Enterprise Anti‑Money Laundering (AML) Quality Control (QC) team is responsible for the QC inspection of Global Banking & Global Markets (GBGM) AML/Know Your Customer (KYC) client data and information for the Bank’s branches across its global divisions. The role involves conducting a comprehensive Refresh Quality Inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes. As a Senior Business Control Specialist, you will be responsible for executing testing that assesses compliance with AML/Financial Crimes Global Standard requirements, ensuring accuracy and timelines of test execution, and supporting the identification, escalation, and timely mitigation of compliance risks.
Responsibilities
* Conduct and coordinate a thorough Refresh Quality inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes.
* Provide test results that are used to measure associate performance and control effectiveness for compliance with AML regulations and policies.
* Execute QC activities including managing case assignment, test execution, and reporting results in a timely manner.
* Provide support on Regulatory Exams, Internal Audits, and other Monitoring & Inspection reviews.
* Capture relevant data and information to support governance activities for dashboard reporting.
* Assist in enhancing the success of the Quality Control program.
* Implement enhanced QC practices to support business continuity efforts.
Qualifications
* Logical reasoning and analytical skills to assess escalations, identify areas for improvement, and drive effective solution.
* Excellent verbal and written communication skills and organisational abilities.
* Ability to prioritise tasks effectively and work independently with minimal supervision.
* Proficiency in analysing large and complex datasets to develop and present executive-level reports.
* Experience with Risk Management, Quality Control, and Quality Assurance frameworks.
* Knowledge and experience with global AML concept, AML/KYC requirements, and Economic Sanctions laws and regulations in a corporate environment.
* Background in Quality Control/Assurance testing, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), internal audit, risk management, process improvement, compliance, or front-line control functions.
* Ability to conduct research, analyse data, and ensure accuracy with attention to detail.
* Ability to handle multiple requests and priorities, manage time effectively, and adapt to shifting deadlines and changing requirements.
* Advanced skills in Microsoft Office, including PowerPoint, Excel, and SharePoint (for managing large datasets and reports).
Skills That Will Help
* Exposure to Global Banking, Global Markets, or a diverse range of business lines and functions.
* Proven experience with working on highly productive teams in fast-paced environments.
* ACAMS or ICA certification is a plus.
Benefits Of Working At Bank Of America
* Private healthcare for you and your family
* Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
* 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
* The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
* Use of a flex fund to use towards benefits
* Access to an emotional wellbeing helpline, and virtual GP services
* Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood
* Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
* Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
* Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area
Equal Opportunity Employer Statement
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
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