Job Overview
We are now recruiting an Assistant Food & Beverage Manager at our Holiday Inn Bloomsbury Hotel. Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 316 rooms. It's a lively place to be, offering a ground floor coffee bar, atmospheric Irish pub and 14 event spaces that can accommodate up to 300 people. Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service, compliance to health and safety practices, whilst maximising guest satisfaction consistently on each shift.
Responsibilities
* Oversee Bar services and maintain responsibility for beverages in these spaces, ensuring that all functions run smoothly, and customer requirements are met.
* Liaise regularly with F&B Manager and operational teams both front of house and back of house on departmental performance and that they are updated on information or issues.
* Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
* Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service.
* Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities.
Qualifications
* Previous experience gained as Head Bartender or Assistant Bar Manager within a fast-paced environment with a passion for all things food and beverage.
* A Passion for hospitality - you are all about creating memorable experiences that leaves our guests wanting to come back again and again.
* Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike.
* Excellent attention to detail.
* Not afraid to roll up your sleeves you can multi-task and also adapt to changing priorities, keeping a calm approach when under pressure.
* You will be a natural leader, with the ability to motivate, develop and coach the teams skills to reach their full potential., Positive in outlook and energy
* Driven to Care deeply about guests and colleagues
* Ready to Collaborate and innovate
* Committed to enabling Growth - for yourself and the business
* Proud to contribute to a 185-year Legacy
Benefits
* 28 Days Holiday pro-rata increasing with length of service up to 33 days
* Global discount for all IHG Properties for you and friends and family for an overnight stay starting from £25
* Free meals on duty
* Uniform & dry-cleaning
* Workplace pension scheme
* £300 Refer a Friend Scheme
* Employee recognition
* Employee awards
* Social events
* Interest-free Season Ticket Loan / Travelcard Loan
* 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
* Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
* Early Pay - Instantly access a portion of the pay you've already earned
* Shopping discounts across several high-street brands and online retailers (via Each Person)
* Nursery Scheme via Each Person (subject to eligibility)
* Mental health first aiders support & well-being
* Employee Assistance Programme- Supported by Hospitality Action
About the Company
We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.
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