An excellent opportunity has arisen for a Concierge Security Support Officer to join Kingdom Services Group Ltd, working at a supported living site in Bath, BA1 area.
If you have an SIA Licence and are looking for a role where you will be supported and offered development opportunities, we would like to hear from you!
Hours: On average 40 hours per week, shifts as per site rota. 4 on 4 off. Monday - Sunday 22:00pm - 08:00am
Pay rate: £12.21 per hour.
What’s in it for you?
* Contributory pension` scheme.
* Hastee pay – get an advance on your salary when needed!
* A friendly and supportive team.
* Training, career development & progression opportunities.
* Overtime opportunities.
About the role:
* To communicate and engage effectively with clients and visitors.
* To act as first point of contact for clients and visitors.
* Collection/distribution of flat keys.
* Signing visitors in/out of building & ensuring visitors procedure followed.
* To complete void register.
* To participate in completing duty of care register and to respond to any concerns relating to this.
* To ensure that security of clients and the project is maintained by completing hourly patrols and recording appropriately, by monitoring CCTV and completing notes and clients and visitors movements. CCTV management/operation.
* With basic health and safety knowledge through training complete visual inspections of the property and make notes to ensure health and safety requirements and maintained including fire procedures.
* To report any out of hours emergency repairs.
* To complete concierge check lists and feedback and record any relevant information in communication book and handover to day shift staff.
* Complete incident reports if required.
* Report any significant client issues to on call staff/supervisor.
About you:
* Excellent communication & customer service skills.
* Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
* Previous experience in a similar role is desirable, but not essential.
* A valid SIA Licence or have applied for one.
* A full five-year checkable employment history.
* Must be willing to undertake an enhanced DBS paid for by Kingdom.
* Own transport is required.