Role Overview
We are looking for a conscientious and adaptable Sales Administrator to manage orders and invoices. In this role, you will be providing general support to an assigned sales team or customer base of various business units.
The successful candidate must have experience of working in a sales environment and demonstrate a wide range of skills. Must possess excellent verbal communication and customer service skills.
How you will become part of the bigger picture..
As part of our team, you will:
1. Execute order entry onto SAP and confirm delivery dates to partners and end-customers
2. Track orders and involve internal stakeholders in order related issues
3. Assist with the process of model number creation and pricing for approval process
4. Aid the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control department
5. Solve credit limit issues with customers and issues of credit and debit notes
6. Provide general sales and management support
7. Maintain contact with the central Planning and Operations teams
8. Provide support and cover as required to ensure the business is supported at all times
9. Occasionally required to monitor and communicate changes in order status with customer
What you will bring to the picture..
10. Relevant experience in sales or sales support functions
11. Strong command of the Italian language would beneficial or (Spanish/French/German)
12. Strong administration skills and attention to detail
13. Have a knowledge of SAP and MS Office software package
14. Excellent written and verbal communication skills
15. Exceptional interpersonal and customer service skills
16. Continuously grow and focus on personal development using the Panasonic Leadership Principles
What would give you the edge..
17. Ability to structure your own area of responsibility effectively and keep records of all open issues in a very complex working environment
18. High attention to detail, quality and accuracy with strong administration skills
19. Understanding how decisions affect customers and how their own behaviour impacts on the customer experience
20. Being multi-lingual is beneficial, however not essential
What does our big picture look like?
Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding over a century ago, we’ve been committed to improving peoples’ lives and making the world a better place, one customer, one business, one innovative leap at a time.
We believe in strong collaboration and team spirit to develop Panasonic’s competitive edge even further. Panasonic is an energetic, creative and proactive organisation consistently aiming to exceed its customers’ expectations. In an ever-changing world, we continue our efforts to align with our Seven Principles to make life simpler, safer, healthier, more enjoyable, and more sustainable. ‘Live Your Best’.
Inclusion and Equality
In keeping with our principle of Fairness and Honesty, Panasonic’s ambition is to continue to become a more inclusive company, which attracts the best applicants who will be considered for employment regardless of difference and demonstrates our commitment to celebrate and promote diversity.
What we offer:
Salary range: Dependant on experience
Annual Bonus: 5% based on achievable company and individual objectives
Annual Leave: days holiday plus bank holidays per annum (pro-rata based on length of contract)
Contract Type: 6 months - fixed term contract
Hours: hours per week full-time
Location: Bracknell, UK
Hybrid Working: expectation to attend the office at least 2 days per week
Working environment:
A multi-cultural environment
Open plan office environment, with access to private meeting rooms
Hot desking
+Benefits
Contributory Pension Scheme
Life assurance 4x salary
Income Protection
Private Medical Scheme
Dental Scheme
Employee Assistance Programme
Other voluntary benefits such as dental insurance, partner life assurance
Staff discount on Panasonic products
2 Paid volunteer days
Training courses
Wellbeing Programme
Free on-site parking at Panasonic offices
Discounted restaurant food
Terms and Benefits for candidates outside of the UK may differ from those described above.
Other Information:
Start Date – As soon as possible
We offer workplace adjustments for those who may require these.
Please note you must have the right to work in the relevant country, no form of sponsorship can be supported.