Key Account Manager
Location: Livingston – Hybrid working and travel across the UK.
Employment type: Full Time - Permanent.
Working Hours: Monday to Friday.
What’s in it for you
* 25 days annual leave plus bank holidays
* Option to buy up to 5 additional holidays
* Group Personal Pension Plan
* Career development & progression with the opportunity to earn professional qualifications
* 24/7 access to a virtual GP and Mental health support & counselling services
* Cycle to Work scheme
* Discount club - supermarkets, phone bills, gyms & more!
* Life assurance cover
* Long service recognition
* Enhanced Maternity Pay
* Paid volunteering opportunities in your community
About the role
You will be a key member of the Ipsum Infrastructure Team, responsible for expanding our client base and assisting with the increase of revenue across Ipsum Infrastructure Ltd. You’ll be joining a friendly and engaging team, where you will liaise with prospective new customers and research companies to establish new business relationships and build on already existing relationships.
As a Key Account Manager you will…
* Pro-actively generate leads and opportunities for the expansion of the maintenance provision for Ipsum Infrastructure Ltd.
* Use of CRM to record all leads and live opportunities.
* Travel as required to meet customer demands so Ipsum Infrastructure always appears to be ‘on the doorstep’ nationally.
* React to other leads from existing customers or in-house requirements.
* Keep records of sites contacted with specific names and numbers.
* Produce quotations for both small projects, large projects, frameworks and maintenance contracts as required.
* Chase to a conclusion all previously quoted works and support development of repeat business i.e. contract renewals.
* Provide a key point of contact for existing and new customers.
* Ensure customers are made aware of new technology.
* Promote free discussion on areas of improvement.
* Attend sales meetings, when required, and provide reporting information and sales forecasts.
* Assist and support in all aspects in the smooth running of the sales department including large tenders.
About you
* Experience operating in a commercial, multi‑divisional organisation.
* Good national or large client links FM / Telecoms / Power / Drainage / Water / EV etc advantageous.
* Previous experience within business development, sales or large frameworks.
Our commitment to Equal Opportunities
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.
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