We’re looking for a dynamic Head of Governance & Business Administration to play a pivotal role in ensuring our organisation runs with integrity, transparency, and impact. In this role, you’ll lead on governance, risk management, and compliance, acting as Company Secretary and Data Protection Officer. You’ll oversee business planning and reporting, legal and insurance matters, procurement, and organisational policies – ensuring everything we do meets the highest standards.
You’ll work closely with our Executive Director, Board of Trustees, and senior leadership team, building strong relationships and driving change that supports our vision for equality, inclusion, and sustainability.
To ensure that efficient governance, operational systems and controls are in place to manage Factory International’s Governance and Business Administration function.
This includes governance and acting as Company secretariat, data protection and acting as Data Protection Officer, accountable for Business Plan Reporting, internal communication, oversight of Legal & Compliance, Risk Management, Insurance, Policies & Procedures and Procurement
The key responsibilities for the Head of Governance & Business Administration include;
Governance & Risk
Ensure robust governance frameworks and compliance with statutory and regulatory requirements
Maintain statutory registers and ensure timely filing of returns and documents with regulatory bodies
Support FI Executive and Board in proactively managing risk, and accurately reflecting via the Company Risk register, working closely with Directors to ensure quarterly updates are shared with the Executive Leadership and Board of Trustees (including relevant sub-committees)
Maintain consistency and compliance for all internal communication channels
Business Planning & Reporting
Act as the organisational lead for Business Plan Reporting, ensuring alignment across all key grant funding agreements and business plan KPIs
Oversee the annual cycle of statutory reporting to both public sector funders and trustees including all ad-hoc reporting requests across the business
Work closely with key Directors, Commercial Leads (including the Trusts & Foundations Manager) on funding bids ensuring that commitments are consistent with our agreed internal Business Plan targets and objectives
Legal, Insurance, Data Protection & Compliance
Ensure legislative and regulatory compliance in all systems and procedures around business administration
Acting as lead organisational contact and budget holder for external legal support ensuring consistent processes are followed and value for money is achieved to meet the strategic needs of the business
Ensure adequate data protection in place, devise and implement any additional process and/or training, and act as DPO, accessing external advice as appropriate
Where required, support the achievement of essential consents such as Planning, Licence variations, Building Control, etc
Manage the relationship with FI’s insurance broker, working with the Executive Director and Finance Director to ensure appropriate cover and regularly review policies. Overseeing the appropriate claiming of all losses
Acting as lead organisational contact for all Procurement Activity – working closely with the Executive Director to ensure consistent processes are followed and value for money is achieved to meet the strategic needs of the business
Policies & Procedures
Overall responsibility for control and oversight of the organisation’s suite of policies and procedures, including requests for new procedures
Ensure that key policies are updated by business owners and renewed as per the agreed schedule – ensuring a consistency of tone, content and that relevant checks/approvals have been managed at the appropriate level (Exec, Trustees etc)
The person specification for the Head of Governance & Business Administration are;
Demonstrable experience in developing and maintaining governance frameworks and ensuring compliance with statutory and regulatory requirements
Proven experience coordinating organisational business planning and delivering statutory and grant-related reporting to funders and boards
Ability to implement and maintain risk management processes, including accurate reporting to senior leadership and trustees
Excellent written and verbal communication skills for preparing board papers, policies, and reports
Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds
Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)
Previous experience acting as a Data Protection Officer and implementing GDPR compliance
Understanding of governance requirements within charitable or cultural organisations
Expertise in more than one of legal, data protection, procurement, or company secretariat
Familiarity with governance and compliance in the cultural or creative industries
Experience supporting governance and compliance during periods of significant organisational growth or transformation
Enthusiasm for training, mentoring and support of emerging talent