Working closely with a small team of managers to ensure the store runs smoothly every day.
Taking responsibility for the daily operations of the store, often being the only manager present with full accountability.
Collaborating with a team to complete all tasks, ensuring customers are served efficiently and safely.
People management is a significant part of the role, including managing performance, conducting disciplinary procedures, and ensuring accurate scheduling and pay.
Occasionally assisting other stores within our network of convenience stores.
What makes a great Customer & Trading Manager:
* Previous line management experience in a fast-paced, operational environment.
* Provides excellent customer service and coaches a team to do the same.
* Achieves KPIs and other performance indicators.
* Handles disciplinary, performance, and employee relations issues effectively.
* Leads operations confidently, even in the absence of more senior management.
An inclusive place to work and shop:
We are committed to being a truly inclusive retailer where every colleague can reach their full potential and every customer feels welcome. We offer enhanced discretionary leave, support for carers, resources for understanding roles and supporting teams, and various development opportunities. We celebrate diversity through initiatives and events. For more information on our inclusivity efforts, please visit our website. If you need reasonable adjustments during the application or interview process, please let us know.
About Us:
Our vision at Sainsbury's is to be the most trusted retailer, where people love to work and shop. We value our colleagues' talent, creativity, and diversity to provide excellent service. We invest in training, development, and initiatives to create a great place to work.
About the Team:
We prioritize our biggest asset—our people. Our HR team ensures our colleagues are valued, engaged, and motivated, creating environments where they can thrive. From Reward and Recruitment to Change and Talent, our teams are dedicated to supporting our colleagues' potential and wellbeing.
Benefits:
* 10% discount at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on weekends and at Argos on pay days.
* Annual performance-based bonus scheme.
* Free food and drinks in stores.
* Generous holiday, maternity, and paternity leave.
* Matching pension contributions of 4-7.5%.
* Sainsbury's share scheme for employee investment.
* Wellbeing support, including counselling and legal advice.
* Colleague networks for support and development.
* Cycle to Work scheme for bikes and equipment.
* Discounts on gym memberships, holidays, retail vouchers, and more.
#J-18808-Ljbffr