Prison Custody Officer (PCO) – HMP Northumberland – Role is not eligible for sponsorship under the Skilled Worker visa route in line with current UK immigration rules.
SECURE THE PRESENT, SHAPE THE FUTURE – Transform Lives as a Prison Custody Officer! If you are pursuing a career with meaning, we welcome you to apply for the position of Prison Custody Officer at HMP Northumberland.
Responsibilities
* Maintaining a secure and disciplined prison environment
* Supervising daily routines, prisoner movements, and scheduled activities
* Escorting prisoners securely within and outside the facility
* Responding calmly and professionally to challenging or high‑pressure situations
* Supporting rehabilitation initiatives and encouraging positive behaviors
* Building respectful, professional relationships with prisoners to promote a safer, more supportive atmosphere
* Providing comprehensive 8‑week training – classroom and practical learning, conflict resolution and communication training, shadowing experienced officers, and continued development and support throughout your career
* Participating in an assessment centre and undergoing a vetting period which may take several months
Qualifications & Selection Criteria
* Age of at least 18 years at the start of employment
* Meet required eyesight standards in both eyes, with or without corrective lenses
* Have adequate hearing without the use of hearing aids, for safety reasons during training and operational duties
* Tattoos are permitted, provided they are not offensive, discriminatory, violent, or intimidating; facial tattoos are generally not allowed except for cultural, religious, or medical reasons
* Demonstrate calm under pressure, empathy & respect, strong ethics, resilience & adaptability, effective communication, conflict resolution, teamwork, and vigilance
Benefits
* Starting salary £29,463.89 rising to £30,227.52 after one year of service
* Free meals (if applicable) and parking
* Access to on‑site gym and subsidised gym membership
* Opportunity to earn overtime (subject to availability)
* Comprehensive paid training and progression opportunities
* Life assurance
* BUPA healthcare
* Pension schemes and more
All offers are subject to full security clearance checks.
We believe in equal opportunities and celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and everyone can be the best versions of themselves.
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