Digital Health and Care Wales (DHCW) is seeking a passionate and experienced Principal Business Analyst to shape the future of digital health in Wales. This is a pivotal leadership role with the opportunity to influence patient care, clinical staff experiences, and the overall efficiency of NHS Wales.
As the Principal Business Analyst, you will be an inspirational leader and a recognised expert, defining and connecting business analysis strategies across the organisation. You will ensure that business needs are clearly understood, articulated, and met through the digital solutions we provide. You will manage the business analysis function, leading a team in delivering clear, comprehensive, and well-documented business requirements across a diverse portfolio of digital products and services. You will champion best-practice business analysis principles and methodologies, ensuring our solutions are user-centric, deliver value, and align with strategic objectives.
Key Responsibilities
1. Strategic Leadership: Define and lead the long-term vision and strategy for the Business Analysis profession, ensuring alignment with DHCW and NHS Wales strategic objectives.
2. Team Leadership: Lead, mentor, and inspire a high-performing team of Business Analysts, fostering a culture of excellence, continuous improvement, and collaboration.
3. Business Analysis & Governance: Oversee the analysis of complex business problems, ensuring the integrity, consistency, and quality of requirements. Establish and evolve business analysis governance and assurance processes.
4. Stakeholder Management: Build and maintain strong relationships with senior stakeholders across multiple business and technical areas within DHCW, NHS Wales, and technology partners to ensure business needs are accurately captured and prioritised.
5. Benefits & Risk Management: Proactively identify and address risks to project success and benefits realisation. Drive innovation in understanding and responding to user and service needs.
6. Solution Delivery: Ensure that business analysis activities are seamlessly integrated into the system development lifecycle, from concept and discovery through to implementation, operation, and support.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services supporting health and social care in Wales. DHCW manages over 100 services and delivers major digital transformation programmes. We also provide advice on cyber security and information governance. Our goal is to give frontline staff digital tools for safer, more efficient care and empower patients to manage their health and wellbeing.
Working for DHCW offers flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays, and opportunities for career development. We value our staff and are committed to recognizing their contributions.
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