Customer Support Operative – £31,000 + Bonus + Van
Hours: Mon–Thu, Fri early finish (40 hours/week)
Location: Various sites across the region
On behalf of our client, a prestigious five-star housebuilder, we’re seeking a skilled and customer-focused operative to carry out minor joinery, tiling, and general maintenance works in customers’ homes during their two-year warranty period. This role is ideal for someone who has experience working in residential properties and understands the importance of professionalism, respect, and top-quality finishes.
Salary & Benefits:
* £31,000 per year
* Annual bonus – up to 5% based on overall business unit performance
* Company van for business use only + fuel card
* All tools provided
* Ongoing training and development opportunities
* Friday early finish – start your weekend sooner!
* Excellent retail discounts
* Company-funded life insurance and private healthcare
* Quality pension scheme with company contributions
* Discounted house purchase scheme, car leasing scheme, and share plans
* Option to tailor benefits – buy extra annual leave, add dependants to cover
Key Responsibilities:
* Visit customer homes to inspect and complete remedial works
* Carry out tasks including joinery, tiling, and other general maintenance
* Keep customers informed and reassured throughout the work
* Maintain excellent workmanship while working efficiently and safely
About You:
* Skilled in joinery and tiling (or willing to train)
* Previous experience working in customers’ homes
* Professional, approachable, and solution-focused
* Able to work independently and manage your own workload
* Full, clean driving licence
Inclusivity Statement
Our client is committed to creating a diverse and inclusive workforce. They actively collaborate with individuals who have disabilities and long-term health conditions to ensure barriers are removed when it comes to employment opportunities. Applicants who declare a disability and meet the minimum role requirements will be guaranteed an interview.
If you take pride in your work, enjoy variety, and want to join a five-star team that values craftsmanship and customer care, we’d love to hear from you.