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Uk & ie customer support lead

Leeds
LeoVegas Group
Customer support
€85,000 a year
Posted: 18h ago
Offer description

A leading iGaming company is seeking a Head of Customer Support for the UK market. This role involves overseeing first-line support operations, leading a multilingual team, and ensuring compliance with UKGC regulations. Key responsibilities include improving service quality, managing operational readiness for peak periods, and shaping commercial strategy through customer insights. Ideal candidates will have 3+ years of experience in a regulated industry and demonstrate strong leadership and communication skills. The position is based in Malta with relocation support provided.
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